Who We Are
Australian Dry Cleaning and Laundry Operations Group Pty Ltd exists to provide professional oversight, systems, and leadership for the operation of dry cleaning and laundry businesses.
We are committed to operating businesses that deliver consistent workmanship, fabric-safe processes, and a dependable customer experience. Our approach is built on clear procedures, quality control, and continuous improvement.
At present, the Group owns and operates one flagship business: Premium Care Dry Cleaning in Wantirna South, Victoria.
What We Do
We manage the operational and strategic requirements needed to run high-performing garment care businesses. This includes oversight of service quality, workflow systems, customer communication standards, and business development.
- Operational systems and daily management frameworks
- Standard operating procedures and process control
- Quality assurance and finishing standards
- Customer experience and service consistency
- Training systems and workflow optimisation
- Reputation management and local marketing direction
Our Purpose
Our purpose is the professional management and operation of dry cleaning and laundry businesses. We aim to establish a trusted group of locations that share the same commitment to quality garment care, consistent finishing standards, and clear customer communication.
Our Goals
Operational Excellence
Build and refine repeatable systems for intake, garment assessment, cleaning, finishing, and quality checks — ensuring professional outcomes across every service category.
Consistent Customer Experience
Provide a clear, trustworthy customer journey — with honest advice, transparent expectations, and reliable turnaround times.
Long-Term Business Growth
Grow the Group sustainably by strengthening our flagship operation first, then expanding into additional locations when the time is right.
Quality Standards & Training
Maintain professional standards through training, process documentation, and continuous improvement in garment care and customer service.
Strong Local Reputation
Build trust by delivering consistent workmanship, professional presentation, and a commitment to the local community.
Scalable Systems
Create systems that can be used across future stores — covering operations, marketing, compliance, customer communication, and daily management.
Our Operating Business
Australian Dry Cleaning and Laundry Operations Group Pty Ltd owns and operates Premium Care Dry Cleaning, which serves as the Group’s flagship business and operational foundation.
Premium Care Dry Cleaning represents the standards we apply to garment care, customer service, and finishing quality. The business delivers professional cleaning services across everyday garments, specialty items, household textiles, and formal wear, supported by structured processes and attention to detail.
For customer-facing services, pricing, and service information, please visit our operating business website below.
Our Approach
We believe garment care is a technical service that requires a consistent operational model — not simply equipment or chemicals. The Group’s operating structure is designed to support high-quality outcomes through systematic processes, accountability, and ongoing refinement.
Our focus remains on long-term standards, repeatable performance, and building trusted businesses that customers can rely on.
Contact
For corporate enquiries relating to Australian Dry Cleaning and Laundry Operations Group Pty Ltd, please contact us using the form below.
Note: Customer garment and service enquiries should be directed to Premium Care Dry Cleaning via premiumcaredrycleaning.com.au.
“© 2025 Australian Dry Cleaning and Laundry Operations Group Pty Ltd. All rights reserved.”
ABN: 29 678 143 274
ACN: 678 143 274
Business Location: VIC, Australia